Privacy Policy – Your Data Protection Is Our Priority

Laser247 Gaming Private Limited, Laser247, we, our, or us, value your privacy and endeavor to ensure that your personal information is not compromised.

Laser247 Gaming Private Limited, Laser247, we, our, or us, value your privacy and endeavor to ensure that your personal information is not compromised. This Privacy Policy outlines the manner in which we gather, utilize, archive, process, and protect your information when you visit our site, mobile app, and other services.

With Laser247, you consent to the following practices as outlined in this Privacy Policy. In case you do not, it is better to stop using the platform.

Our Commitment to Privacy

We know that when you play fantasy sports, betting exchanges, casino games, and other services on our platform, you are entrusting us with personal and financial data that is sensitive. That is something we are serious about.

The privacy regime is founded on:

  • Transparency
  • Legal compliance
  • Data minimization
  • Security-first architecture
  • Control and accountability of the user.

We handle personal information in compliance with the data protection laws and regulations that are applicable in India.

Information We Collect

We gather data in order to offer safe, law-abiding, and customized services.

Personal Identification Information

Gathered in the registration and verification:

  • First, middle, or last name (according to the government-issued ID)
  • Date of birth (to prove the age of 18 and above)
  • Gender (optional)
  • Mobile phone number and email address.
  • Residential address and PIN code.
  • Identity (PAN, Aadhaar, passport, or driving license)

Such data is needed to create accounts, comply with KYC, and prevent fraud, as well as regulatory requirements.

Financial Information

Gathered to be processed and compliant with transactions:

  • Account number, IFSC, bank name, and bank account details.
  • Card details (encrypted), UPI ID, or card details
  • History of deposit and withdrawal.
  • Transaction records
  • PAN specifications of TDS compliance.

Any financial information is handled using encrypted systems.

Gaming & Usage Information

To improve your experience:

  • Game preferences
  • Betting history and fantasy scores.
  • Records on contest participation.
  • Time to log in and time of stay
  • Type and operating system of the device.

This information assists us in targeting and improving performance.

Technical & Device Information

Automatically collected:

  • IP address
  • Browser type and version
  • Device identifiers
  • Server logs
  • Cookies and tracking data

The data is beneficial in security surveillance and optimization of the system.

Why We Process Your Data

Service Delivery

  • Account set up and administration.
  • Verifying identity (KYC)
  • Making withdrawals and deposits.
  • Support services for customers.
  • Risk management and fraud detection.

Legal & Regulatory Compliance

  • Age verification (18+ policy)
  • Anti-Money laundering (AML) surveillance.
  • TDS and tax reporting
  • Adherence to the rules of playing.
  • Compliance with legitimate demands.

Laser247 is a company that trades under the name Sports Target B.V., which is established and governed in Curaçao, and its seat is in Willemstad. We abide by the applicable regulatory frameworks that are related to our operations.

Platform Improvement

  • Performance analysis
  • Feature development
  • Individualization of suggestions.
  • Security upgrades
  • Product optimization and analytics.

Communication

We may contact you regarding:

  • Transaction confirmations
  • Account notifications
  • Promotional campaigns and bonuses.
  • Important policy updates
  • Security alerts

You can choose to discontinue marketing communications.

Information Sharing

We do not sell your personal data. Nonetheless, we can distribute information under certain conditions:

Service Providers

Data could be processed by trusted third-party partners on behalf of us, which includes:

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Fraud prevention systems
  • Customer support platforms

Strict confidentiality agreements exist among all the partners.

Legal & Regulatory Authorities

We can share information when it is necessary because of:

  • Court orders
  • Law enforcement agencies
  • Tax authorities
  • Gaming regulators
  • Financial Intelligence Unit.

Business Transactions

In case Laser247 merges, acquires, restarts, or sells assets, your data can be part of that transaction, and this is under the protection of confidentiality.

How We Protect Your Data?

Technical Safeguards

  • 256-bit SSL encryption
  • AES-256 database encryption
  • Multi-factor authentication
  • Firewall protection
  • Constant monitoring of the system.
  • Regular security audits

Administrative Controls

  • Role-based access control.
  • Employee privacy training
  • Confidentiality agreements
  • Background verification
  • Procedures for incident response.

Physical Security

  • Secure data centers
  • Surveillance monitoring
  • Environmental controls
  • Backup infrastructure
  • Safe media disposal procedures.

Your Privacy Rights

Your personal data is under your complete control.

Access Rights

You may request:

  • A copy of the data we hold
  • Transaction records
  • Gaming history
  • Account profile details

Correction Rights

You may update:

  • Contact details
  • Address information
  • Identity documents
  • Personal profile data

Deletion Rights

You may request:

  • Permanent account closure
  • Deletion of specific data
  • Data on the retention schedules.

Some information can be stored as a result of the legal mandate.

Data Portability

You can ask to get your data in machine-readable formats, like JSON, CSV, or PDF. Our response time to portability requests is 30 days.

Cookies & Tracking Technologies

Cookies are used to improve the functionality of the platform.

Types of Cookies

Essential Cookies

  • Session management
  • Security authentication
  • Fraud prevention

Performance Cookies

  • Analytics tracking
  • Speed optimization
  • A/B testing

Functional Cookies

  • Language preferences
  • Theme settings
  • Notification preferences

Marketing Cookies

  • Monitoring of the promotional campaigns.
  • Retargeting ads

Control of cookies can be done by browser or our cookie management tools.

Data Retention

The information that we possess is held as long as needed.

Active Accounts

  • Profile information: While active account.
  • KYC documents: 5 years after closing.
  • Financial statements: 7 years (tax compliance)
  • Support communications: 3 years.

Inactive Accounts

The inactive accounts with a duration of 2 years or above may be archived.

It can be totally deleted after 5 years of inactivity.

Legal mandates can increase retention periods.

Safeguarding Minors

Laser247 does not allow users who are below 18.

  • Automated age validation
  • Compulsory verification of documents.
  • The closure of underage accounts is immediate.
  • Minor data retentions are not tolerated.

All the data that is detected to be minors will be erased instantly.

Cross-Border Data Processing

Main storage and processing are done in India to ensure compliance and security.

The limited international transfers can be made in exceptional circumstances (e.g., in case of worldwide security assistance or other technical support) with the necessary precautions and contractual guarantees.

Policy Updates

We can update this Privacy Policy on a regular basis.

In case of any major changes, we will inform the users by:

  • Email notifications
  • Website banners
  • App alerts
  • Account dashboard notices

Significant changes can contain a 30-day prior notice period. The further usage of the platform means acceptance of the new policy.

Final Statement

We operate based on your privacy. Laser247 is dedicated to ensuring the systems are secure, clear-cut practices, and data management is responsible.

Through availing our services, you recognize that you have read, comprehended, and assented to this Privacy Policy.